A friendly team listening and helping a customer review their documents
ONE INSURANCE · CLAIMS ASSISTANCE

When You
Need Us Most.

Clear guidance. Thoughtful support.
Someone by your side.

SUPPORT, NOT UNCERTAINTY

A human approach
to the next step.

When life takes an unexpected turn, you shouldn't have to navigate the process alone. We help you understand the documentation, process and next steps throughout your claim journey.

A professional reviewing documents at their desk
LET'S TAKE THE NEXT STEP

Here to help you
move forward.

Tell us about your claim enquiry. We'll help you understand the documents, process and next steps.

  1. Keep your policy details ready.
  2. Notify your insurer within the policy's required timeframe.
  3. Gather the relevant supporting documents.

For a medical or other emergency, contact emergency services first. Claims are assessed and decided by the insurer. Our assistance does not guarantee approval or settlement.

Request claims assistance