Terms & Conditions

About this website

One Insurance is presented as an insurance advisory and protection platform, not the underwriting insurer. Website content is general information and is not a binding offer of insurance or a guarantee of coverage.

Insurance policies

Policies are issued by the respective insurer. Premiums, eligibility, benefits, exclusions, waiting periods, limits and other conditions depend on the policy and the insurer's underwriting. Read the complete policy documentation carefully before purchasing.

Advice and enquiries

Recommendations depend on the accuracy and completeness of information you provide. Sending an enquiry does not create insurance coverage, bind an insurer or confirm that a policy has been purchased.

Claims assistance

Our support helps you understand documentation and claim processes. The insurer makes the final claim decision according to the policy terms. Assistance does not guarantee acceptance, payment, settlement timing or a particular outcome.

Responsible use

Use the website and forms for genuine enquiries. Do not submit unlawful material, someone else's personal details without permission or sensitive documents through the enquiry form.

Availability and changes

Website information and available services may change. Please confirm current policy information with your advisor and the relevant insurer before making a decision.

Questions

If you have questions about this website or these terms, please use the Contact page.

Insurance is the subject matter of solicitation. Please read the policy terms, conditions, exclusions and benefits carefully before purchasing.